Ben Chuanlong Du's Blog

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Service Your Rivian Car

Things on this page are fragmentary and immature notes/thoughts of the author. Please read with your own judgement!

There are 3 choices to get your Rivian vehicle serviced.

  • Rivian Service Center

  • Rivian Mobile Service

  • Rivian-certified Car Shops

If a service (e.g., tire repair/replace, etc) is simple and can be done at a Rivian-certified car shop, it is suggested that you go for it for a few reasons.

  • Rivian Service Centers and Rivian Mobile Services are usually very busy, and you can often get your Rivian vehicle serviced at a Rivian-certified car shop much quicker.

  • Service at a Rivian-certified car shop is often cheaper.

You can report vehicle issues and request a service appointment in one of the following ways.

  • in the Rivian app

  • by calling the Rivian Service Support Team at (855) RIVIAN5

  • by calling the phone number of a local Rivian service center

If your tire has to be replaced, it is suggested that you purchase one from TireRack and replace it at DicountTire . See Tips on Car Tires for more discussions on this .

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